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Live Clippers FAQ.

Answers about captures, uploaded videos, editing, AI, credits and your account. Need a human? Contact us.

01 / Getting started

First clips, no surprises.

What is Live Clippers?

Capture public live streams from YouTube, Twitch, Kick and TikTok, or upload a video you own. Play it in your library, edit it, add subtitles and export the result.

Uploads and the available editing tools are free within their limits. Captures and three optional AI services use credits; their costs appear before confirmation.

Do I need an account to clip?

Yes. The public URL box starts the flow, but creating clips requires an account. New users can start with 3 limited trial tests, no credit card required.

Which links are supported?

Use public live streams from YouTube, Twitch, Kick, or TikTok, including:

  • youtube.com/watch?v=... or youtube.com/live/...
  • twitch.tv/channel
  • kick.com/channel
  • tiktok.com/@username/live
What happens if YouTube, Twitch, Kick, or TikTok blocks the stream?

We retry through healthy capture sessions before showing an error. If the failure is infrastructure-related and no valid output is produced, no credit is charged or the credit is refunded automatically.

02 / Clipping & capture

The capture workflow.

What formats can I create?
  • Video: MP4 for share-ready clips.
  • Audio: MP3 for highlights, quotes, or podcasts.
  • Frame: a screenshot from the live moment.
Can I export vertical clips?

Yes. You can create clips in 16:9, 9:16, or 1:1 depending on where you plan to publish.

What quality is available?

Trial clips are limited to 480p. Lite supports up to 1080p at 30fps. Pro and Studio support up to 1080p60 when the original stream provides that quality.

How long can a clip be?

Trial clips are limited to 30 seconds. Paid limits depend on your plan, and the app shows the available durations before you create the clip.

03 / Uploads and editing

From your file to a finished clip.

Which videos can I upload for free?

MP4, MOV, WebM and MKV up to 512 MiB, 10 minutes and 1080p60. They must contain video; audio is optional. Uploading validates the content and prepares a private MP4 copy without using credits or capture attempts. See upload limits.

Are there upload usage limits?

You can have one active upload per account, start up to 10 new uploads a day and use up to 2 GiB for uploaded videos including reservations. The service allows up to 8 active uploads globally, so you may need to wait. Incomplete uploads expire after 24 hours; storage is not unlimited.

How do I resume an interrupted upload?

Return to the library in the same browser and select the same file. The app checks its chunks and continues the pending session while it is valid. Selecting a different file does not replace the pending upload. You can cancel it; once it expires, a new upload is needed.

Can I watch and edit before downloading?

Yes. Play an available clip in your library and open the tool you need. Trimming, reframing, gaming layouts, merging videos, watermarks, manual blur and exporting use no credits. Start with trimming.

Does editing replace the original or renew its deadline?

Video edits create a separate result and preserve the source. They do not restart retention: they inherit the original deadline, and a montage inherits the earliest deadline of its sources. Save your results before the date shown in the library.

Are subtitles and covers free too?

Automatic transcription, subtitle editing and export are free. You can also make a cover from a frame, text and logo, without AI image generation. Subtitle translation does use credits. See subtitles · See covers

04 / AI and costs

Three paid AI options.

Which AI features use credits?
  • Voice isolation with ElevenLabs: 2 credits per started 30 seconds. Basic audio adjustments and silence removal are free.
  • Translate subtitles: 1 credit per started 5 minutes per language. Reviewing and exporting later adds no cost.
  • AI highlights: 1 credit per started 120 seconds of analysis. Choosing and exporting intervals afterwards is free.
Am I charged when no highlights are found?

Yes, when the analysis completes successfully. You pay for analysing the segment, not for a number of suggestions. It may find no suitable candidates and does not guarantee viral moments. A technical failure is a different result: check the app's status before repeating it.

What is sent to AI providers?

Confirmed voice isolation sends audio to ElevenLabs. Translation sends saved text and the language through OpenRouter to Microsoft Azure. Highlights sends video segments with their audio through OpenRouter to Google Vertex. Read the Privacy Policy.

Can I spend credits without an active subscription?

Yes. With a positive balance, such as a referral reward, captures use Lite limits: up to 5 minutes and 1080p30. AI services require enough credits for their quote. Once the balance runs out, any unused capture trials remain available; they are not replenished. Buying top-ups requires an active paid plan.

Where can I follow up on a clip issue?

Open your account's chat and tickets and include the clip ID and error message. If you do not have an account yet, use Contact.

05 / Trial

A real test, controlled.

What does the trial include?

The trial includes 3 total generations. Each test can be video, audio, or screenshot, with a maximum of 30 seconds and 480p. These are capture attempts, not an AI credit balance. Uploading and editing your own videos do not use them.

Do I need a card for the trial?

No. You only add a card when you upgrade to a paid plan through Stripe.

Why is the trial limited by account and IP?

Live stream capture consumes real infrastructure. The trial is limited by account and hashed IP so people can test the product without creating unlimited free accounts.

If a trial clip fails, does it count?

If no valid output is produced because generation fails or is canceled, the reserved trial slot is released.

06 / Credits

Clear costs before you create a clip.

How are credits calculated?

Cost depends on format, duration and quality. The exact cost appears before you create the clip.

MP4 costs 2 credits per minute up to 720p, 4 at 1080p30, or 7 at 1080p60. MP3 costs 1 credit per minute and a JPG screenshot costs 1 credit. Costs round up to a whole credit, with a minimum of 1.

Do failed clips consume credits?

Infrastructure failures do not cost you credits. If a credit was reserved and the system cannot produce a valid output, the credit is returned automatically.

Can I buy extra credits without changing plans?

Yes, with an active paid plan. Current top-ups are 50 credits for $7.99, 200 credits for $25.99, and 700 credits for $79.99. Using an existing balance without a subscription is different from buying a top-up.

Example credit ledger

Plan renewal+240 credits
MP4 · 1 min · 1080p30-4 credits
Infrastructure failure refund+4 credits

07 / Billing & plans

Plans that match your volume.

What plans are available?

Lite is for occasional use, Pro is for regular creators and streamers, and Studio is for higher volume. Each plan includes monthly credits and plan-specific limits.

How are payments handled?

Payments are processed by Stripe. You can manage your subscription and billing details from your account.

Can I cancel or change my plan?

Yes. Open your account page, choose plans and credits, and manage your plan from there.

08 / Account & security

Login options and protection.

Can I sign in with email instead of Google?

Yes. You can use Google login or email/password. Email flows use verification codes sent to your inbox.

Is two-step verification available?

Yes. You can enable an authenticator app from security settings. Admin accounts are protected with stronger access requirements.

Can I reset my password?

Yes. Password recovery sends a verification code to your email so you can set a new password safely.

Still have a question?

Tell us the tool, clip ID and error message. Include the live URL only when relevant; never send passwords.